Supernote Videos

Below are some of my most popular Supernote videos by topic. As a reminder, Ratta was kind enough to provide me with a device, but has no control over the content I provide. If you are interested in purchasing a Supernote, Ratta has provided me with the following affiliate link, which does not increase the price of the device:

https://supernote.com?sca_ref=5405083.rmKBHKIeVR

Please visit my YouTube channel for more content.

Unboxings & First Impressions

Notetaking & Second Brain Systems

Calendar & Email

Quick Tips

Planning

Apps & Storage

Live & Community Discussions

Beta Reviews

Comments

One Week with the Supernote Manta

Note: This was originally published on my Patreon page as a members-only discussion and is now being shared in the new year. I also did a follow-up video that you can access below: Well, it’s Officially been one week since I received and opened the Supernote A5X2 Manta. You can see my unboxing video above. I have to admit that the device has been a joy to use so far. My content came over seamlessly from my A5X and the writing feel is almost identical. As a heavy user of the Supernote platform, I want to share my first thoughts after one week of use. We will start with the opportunities and move on to improvements. Opportunities Software Consistency - This is something that is easily fixed. I know that in the lead up to the Manta release, Ratta was releasing software updates direct, without first doing beta releases. While I understand the pressure to just "get it done," I think that came at a price. Here are just a few things that are currently not consistent: Touch Input ...

Supernote Manta is Here

Well, the wait is finally over, the Supernote Manta (A5X2) is finally here, as well as a surprise new LAMY collaboration. There has been much excitement, anticipation, frustration, and what some might call drama surrounding this device. However, it appears now that Ratta, the manufacturer of Supernote, has delivered on their promise to release what some see as a groundbreaking device in the e-note space. After all, this is only the second device to be modular in design (the other being the Supernote Nomad). While this is more of an announcement post, I plan to be releasing a fair bit of content on the device, putting it through its paces. For now, I am happy to share my unboxing and first impressions: I do want to make clear (also stated in the video) that the device was sent to me by Ratta for review. I have not been asked to provide any specific opinions or get authorization for any content prior to or after release. All my opinions, observations, and conclusions are completely un...

Ratta Supernote Customer Service Culture

Warning, this is a lengthy post, but this topic really struck a nerve. As someone who was in the customer service space for over 25 years (more depending on some definitions), I have had a difficult time watching the descent of the discussion on Reddit in the Supernote community. What used to be a place for serious discussion and support, both by community members and the company, has devolved into a constant barrage of hate, vitriol, and drama. Don't get me wrong, Ratta is not perfect as a company, and I have been a leading proponent of them not being as restrictive on comments about other competitors. While I recognize their right to do so, I just think it's a bad look from a public relations perspective. Additionally, the delays surrounding the A5X2 and the decision to reduce transparency has caused even more angst. Acknowledging all of that, there is something even more insidious at play here. First, we need to examine what started this firestorm. In October, Ratta rele...

Organizing for Change

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